Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

How do i make payment?

Firstly Edge Baseline Solutions Ltd is the parent platform for Edge.ng and as it stands we only do payment on delivery for Lagos and accept transfer outside Lagos, pending when we activate our payment gateways.

Do Edge.ng accept installment payments and how does it work?

Yes, this service is available through an external platform called Easy Buy, if you are interested in this mode of payment contact our representative via Whatsapp 09075131980

What are your warranty term and conditions?

We offer a year warranty on all devices sold in Edge.ng. Kingly chat a representative via Whatsapp 09075131980 for our warranty policy

What if i don’t want to shop via Edge.ng, can i order through call or Social media?

Aside placing orders via Edge.ng, you can place order via call or Whatsapp 09075131980 or send us a direct message via any of our social media channel.

FAQ Second Version

How do I make payment?

Firstly Edge Baseline Solutions Ltd is the parent platform for Edge.ng and as it stands we only do payment on delivery for Lagos and accept transfer outside Lagos, pending when we activate our payment gateways.

How Long Will it Take To Get My Package?

Once you place your order you get a call and then we start processing the order to your location with 1 hour in Lagos and within 48 hours around Nigeria

How Do I Track My Order?

Once you place your order you get a call and then we start processing the order to your location with 1 hour in Lagos and within 48 hours around Nigeria, to track your order call 09075131980

How Do I Place an Order?

Visit our website edge.ng, select product of choice, add to Cart, Checkout, fill in contact/billing details and complete order. You may also call to order through 09075131980 or chat with us via our live chat platform.

How do I Contact Edge.ng if I Have Any Queries?

Send an e-mail to [email protected] or call us on 09075131980 or 07082821936. Chat with us on the live-chat available on the homepage and on Whatsapp 09075131980 .

Do you swap phones in Edge.ng?

Yes, you can swap your phones only if it was purchased from Edge.ng; for swapping also make sure you have the receipt, contact 07082821936.